Binverse Usenet Account Support
Need help fast? Check the Binverse online support documentation for quick answers to common questions.
General Information about Binverse
What is Binverse?
Binverse is a subscription based service which brings the best in Usenet technologies to you for one low price.
With Binverse you’ll be able to explore Usenet by reading and posting messages of any type including messages with file attachments such as photos, videos, and more.
*please read our
Acceptable Use Policy
It’s easy to get started. Once you have signed up for your free trial account, just install the Binverse software and enter a search term to find messages and files posted by other members based on your search.
If you don’t like what you find, cancel any time before the end of your 14 day free trial and you won’t be charged a thing!
Ask your own questions.
Usenet is a global network of servers hosting discussion groups called “newsgroups”. Each discussion group is dedicated to a specific topic. Members post and download messages to newsgroups just like many other forms of Internet discussion groups.
Unlike traditional Internet discussion groups, newsgroups allow members to post and download messages containing discussions or messages with attached files such as photos, videos, and more.
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Binverse has one of the best privacy policies on Usenet. Your personal information is never sold or rented to third parties.
Read our Privacy Policy for more information.
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Other than posts which violate our terms of service and are reported directly to Binverse, we will not delete any messages based on their content.
There are millions of new messages posted to Usenet every day and it is impossible for Binverse to review every single post. We believe in your right to freedom of speech. While this policy may result in some posts you may not personally agree with or find offensive, the result is an open community where everyone is free to express themselves equally.
Binverse does not and cannot control or censor messages posted by Binverse customers or other members of Usenet.
If you feel a post violates our Terms of Service please notify us at
abuse@binverse.com. If are a copyright holder and you feel a post is infringing on your copyright please read our
DMCA Policy for more information on reporting the abuse.
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Binaries are files attached to messages. Members can attach any type or size of file they like including photos, videos, and more. Binverse makes it easy to search, download and decompress these attached files with our free and secure software.
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Quantum Leap Downloads
Why do Quantum Leap Downloads have a Gigabyte limit and how does this work?
You have two choices when accessing the Binverse service. You can download unlimited Gigabytes in our standard mode or a specific number of Gigabytes per month in Quantum Leap mode.
The package you signed up for on the Binverse website detailed how many Gigabytes per month of Quantum Leap downloads your account comes with. If you wish to see how much data your plan includes log on to our website and click on "My Plan".
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Only Usenet downloads are counted towards your Quantum Leap Downloads. Headers, chat and image previews will not count toward your download limit.
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If you have used all your available Quantum Leap downloads before the end of the month visit "My Plan" once you are logged on to the Binverse website. You will be able to reset your plan and your download limit. When you reset your plan you will be charged your next month’s fee, your download limit will be resent, and your bill date will change to the day of the month you initiated the resetting of your account.
If you have an annual or biannual account, your contract will reduce by one month when you reset your account. Please read the details on the "My Plan" section of the Binverse website for more information.
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Account Information
I’ve activated my account. What’s next?
Once you have received your Binverse.com username and password (the first email we send you) log on to this website. Click on "Quick Start" in the top navigation for a complete guide to using Binverse.
If you’re ready to dive right in, click on "Download Binverse" to download the Binverse software and get started!
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Absolutely not! What you see is what you get. Select a monthly, biannual, or yearly package and pay only the rates displayed.
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Similar to online banking systems, Binverse uses SSL encryption to help protect your personal information during the signup process.
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New customers enjoy their first 14 days of service absolutely free. Get unlimited access to the powerful Binverse software and 10 Gigabytes of Quantum Leap downloads with your free trial.
To keep your account after your free 14 day, you can select one of our packages.
Plan
- Premium Unlimited
- Premium Unlimited
Usenet Software / Search Engine
- Included
- Included
1 Mbps Downloads
- Unlimited
- Unlimited
Unlimited Speed Downloads
- UNLIMITED
- UNLIMITED
Payment Terms
- 1 month
- 6 months
Monthly
Average Price
- $29.99
- Save 33% $19.83
- Value Unlimited
- Value Unlimited
- Value Unlimited
- Included
- Included
- Included
- Unlimited
- Unlimited
- Unlimited
- 30 Gigabytes/mo
- 30 Gigabytes/mo
- 30 Gigabytes/mo
- 1 month
- 6 months
- 12 months
- $13.99
- Save 29% $10.00
- Save 40% $8.33
If you are not sure which package to choose or don’t cancel your free %RUNTIME_SMALL_SINGULAR% package in time you will be signed up automatically for the service. If you wish to sign up for a different term or if you wish to cancel your account you may do so under "Manage Account".
Ask your own questions.
What is the minimum age to subscribe to Binverse?
Technical Information
I’m not getting the full download speed as advertised on your website.
Does Binverse support proxy servers?
Yes, Binverse supports Socks4 and Socks5 proxies. Open the Binverse software, click settings, and click proxy servers to configure Binverse with your proxy.
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Any type of Internet connection will work with the Binverse service, but downloading messages with file attachments might take a while on dial-up connections. Any cable, DSL, Ethernet, or WiFi connection will give you a terrific experience with Binverse.
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If you’re not finding results for your search queries try the following…
1. Check your search phrase for typos.
2. Try a more broader or more detailed query
3. Open the “Search” tab in the Binverse software and try subscribing to more newsgroups. The Binverse search engine will only search groups you have subscribed to.
Other reasons you may not be finding results are…
1. The item was posted, but was posted longer than 200 days ago. Binverse connects you to Usenet servers with up to 200 days worth of storage.
2. The item you are searching for has been removed for Terms of Service violations.
3. The item you are searching for was never posted.
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This error is displayed if you have used all of your Quantum Leap high-speed downloads for the current month. You can try one of three things…
1. Download in Unlimited standard mode until the end of the current month when your Quantum Leap download limit will reset.
2. Reset your download limit manually by visiting the “My Plan” section of the Binverse website once you are logged on.
3. If you purchased a multi month plan from Binverse you can reset your download limit for this month right in the Binverse software. Please note, that by resetting your download limit you will reduce your service period by one month and you will lose any remaining downloads for this month. Binverse recommends that you wait until you have used almost all of your Quantum Leap downloads before resetting your account.
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Your Binverse service includes a powerful Usenet search engine so you can easily locate specific messages and file attachments.
Simply open the Binverse software and enter your search phrase into the search field. Read our Quick Start guide for further instructions on searching Usenet.
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Yes! Please check out our Quick Start guide for further instructions on managing the various file types commonly posted to Usenet.
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The Binverse client itself is a software for Windows only. But as our product only provides the access to the usenet, you can use every other newsreader.
You may like to search online for "Mac Newsreader" in order to find a newsreader that fits your needs.
Change the servername in the set up of your newsreader to news.binverse.com, use port 119 and add "@binverse.com" at the end of your username (bnv-xxxxxxxx@binverse.com).
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Open the Binverse software, click the Settings icon, and then the Download icon and check "Use SSL encryption for downloading." SSL encryption will encrypt all your downloads from the Usenet servers.
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Miscellaneous Information
Where can I report illegal, abusive or copyright content?
Illegal Pornography: Report instances of illegal pornography to the National Center for Missing and Exploited Children
http://us.missingkids.com.
Copyright Infringement: Please review our
DMCA policies for reporting copyright infringement
Abusive Posts: Reports of abusive posts which are in violation of Binverse’s AUP and are not copyright infringement or illegal pornography, may be emailed to
abuse@binverse.com.
Make sure to include the name of the file (if applicable), name of the newsgroup it is posted, date posted, message id and subject line. For the avoidance of doubt, please include the complete header from the post.
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Why am I getting error message 404 on the Binverse website?
Check back again in a few minutes. We are probably performing maintenance on our website or servers and any unavailability will not last long.
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Great! We love to hear your suggestions and will read each and every suggestion. Please send your suggestions in right away!
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Not finding the answer you need?
Contact
one of our friendly support representatives and we’ll be happy to help!
