Binverse Usenet Account Support
Need help fast? Check the Binverse online support documentation for quick answers to common questions.
Signup Page
Why do I have to enter credit card or PayPal information?
You can try Binverse free for 14 days. If you do not cancel within these 14 days you will be charged the price for the plan you selected upon registration.
Payment information is required to help limit our free trial offer to one per customer and to help combat spam on Usenet. You can also upgrade your account to a full service account at any time.
Your credit card or PayPal information is securely stored and will be kept confidential.
If you cancel within the first 14 days of your membership you will not be charged.
Ask your own questions.
Similar to online banking systems, Binverse uses SSL encryption to help protect your personal information during the signup process.
Ask your own questions.
Authentication, Payment and Account Activation
I have paid with PayPal but I cannot log into my account!
Your payment through PayPal probably hasn’t cleared or has not been completed yet.
Please log into your account at
www.paypal.com and check to see if your payment has been completed or if your account needs to be recharged.
If that doesn’t solve the problem you should check your credit card number in PayPal and make sure the number is correct and the card hasn’t expired yet.
After your payment has been cleared, your account will be activated right away.
Ask your own questions.
Your browser’s cookies might be deactivated.
Internet Explorer
Start Internet Explorer, go to "extras/internet options/data protection" and drag the controller to "medium". Please follow the link from the email "Binverse – Order with PayPal" to process your payment.
Firefox
Start Firefox, go to "Tools", "Options", click on "Security", and check "Accept cookies from sites". Please follow the link from the email "Binverse – Order with PayPal" to process your payment.
Ask your own questions.
You cannot change your payment date. The payment date is based on the day you activated your service. If you must change your payment date please contact our support so we can help you find a solution.
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When you activate your Binverse subscription you should receive three emails:
1. Email containing your username and password for accessing your account on www.binverse.com.
2. Email containing your username and password for accessing the Binverse software.
3. Email receipt from your purchase.
If, within 30 minutes you do not receive any of these e-mails from us, please try the following trouble shooting steps:
- Check your spam filter and add “binverse.com” to the list of trusted domains.
- If you received the first email with your username and password for http://www.binverse.com but not your second two emails, it is possible that your payment has not been processed yet. Log on to binverse.com and click on “Account Details” to view the status of your payment.
- The sign up process was not completed successfully
- You mis-typed or entered the wrong email address.
- Your inbox is full (delete emails in your inbox before contacting support).
- The email was lost.
If you feel any of the following are true please contact our support department and they will be able to resend information or assist you in signing up.
Ask your own questions.
It is possible that the validation of your credit card details failed or that your PayPal payment has not cleared or has not been completed yet. In either case you will receive an email from us informing you about the current state of your payment.
This email will contain a link that enables you to check whether the payment data we have on file is correct.
Ask your own questions.
Please make sure your previous subscription has ended. If you forgot your username and password you can visit our
Forgot Password? form to request the information be emailed to you.
If you are sure you do not have any active subscriptions, please send us your name, email, address, customer number from an old account (if available), phone number and payment details through our support form.
Ask your own questions.
Absolutely not! What you see is what you get. Select a monthly, biannual, or yearly package and pay only the rates displayed.
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Miscellaneous Information
What is the minimum age to subscribe to Binverse?
Can I share my account with other people?
Binverse does not allow you to share your account; however, please check out our Referral Program for information on how you can benefit from referring friends and family!
Ask your own questions.
Binverse is a subscription based service which brings the best in Usenet technologies to you for one low price.
With Binverse you’ll be able to explore Usenet by reading and posting messages of any type including messages with file attachments such as photos, videos, and more.
*please read our
Acceptable Use Policy
It’s easy to get started. Once you have signed up and selected your plan, just install the Binverse software and enter a search term to find messages and files posted by other members based on your search.
If you don’t like what you find, cancel any time within the first 14 days of your membership and you won’t be charged a thing!
Ask your own questions.
New customers enjoy their first 14 days of service absolutely free. Get unlimited access to the powerful Binverse software and Unlimited/30 GB monthly Speed Downloads depending on the plan you selected upon registration. During the first 14 days, you may download up to 10 GB.
Gigabytes of Quantum Leap downloads with your free trial.
To keep your account after your free 14 day, you can select one of our packages.
Plan
- Premium Unlimited
- Premium Unlimited
Usenet Software / Search Engine
- Included
- Included
1 Mbps Downloads
- Unlimited
- Unlimited
Unlimited Speed Downloads
- UNLIMITED
- UNLIMITED
Payment Terms
- 1 month
- 6 months
Monthly
Average Price
- $29.99
- Save 33% $19.83
- Value Unlimited
- Value Unlimited
- Value Unlimited
- Included
- Included
- Included
- Unlimited
- Unlimited
- Unlimited
- 30 Gigabytes/mo
- 30 Gigabytes/mo
- 30 Gigabytes/mo
- 1 month
- 6 months
- 12 months
- $13.99
- Save 29% $10.00
- Save 40% $8.33
If you cancel your subscription within the first 14 days of your membership you will not be charged.
You may choose a different package or cancel your account under “Manage Account”.
Ask your own questions.
Not finding the answer you need?
Contact
one of our friendly support representatives and we’ll be happy to help!
